A former senior civil servant, Andrew is passionate about public service reform. His writing on this subject has been published widely in the national and specialist press in the U.K. and beyond. In 2018, he wrote Public Digital’s book. This has become the recognized reference text for digital government, selling more than 10,000 copies. Andrew has been invited to speak as a noted thinker and communicator on government reform at conferences worldwide.
Andrew is an expert in strategy and statecraft. He led the U.K.’s work to create new digital guidelines and standards, a model of institutional change now used in many governments worldwide. He also wrote the influential Radical How report on mission-driven government, published in 2024.
Andrew is highly experienced in carrying out reviews of major government programs to assess the efficient and cost-effective delivery of public services. He has provided strategic advice on digital transformation to ministers and senior government leaders in public administrations as diverse as Canada, Peru, Australia and Japan.
He has also worked with senior government leaders in Canada for several years, helping them turn around technology programs, deliver crucial services during the pandemic, and scale the digital team from a small innovation unit to an 800-person and $200m budget department.
Andrew is a non-executive director at the University of Exeter, a global top 150 university.
One of Public Digital’s founders, Andrew Greenway was Public Digital’s first Managing Director.
